FBS Ranked #1 on 2004 & 2005 Clareity Customer Satisfaction Survey

A clear example of FBS's commitment to our clients. For 3 years in a row, FBS's products and service continues to lead the industry.

2005 Survey Results
MORE CUSTOMER VALUE STATEMENTS

Everyone's talking about flexmls.

"You are fabulous! Thanks a ton for the work you have done. Tell Mike I said your team in Tech Support is doing a wonderful job!"

Tom T.
Coeur d'Alene AOR
Coeur d'Alene, ID

Our Mission
FBS is committed to producing "Net Results" for you. To do so, we listen and respond to your needs in a prompt, honest and clear manner. The "Net Result" for FBS is gaining your trust and working in partnership with you to bring you the best MLS system and services.

Prompt and friendly service.

Hours: 8 a.m. - 9 p.m. Central Mon. - Fri.
1(888) 525 4747
support@fbsdata.com

Communication.

Communication is the key to good relationships. Our Support Team is dedicated to listening to the customer and providing solutions in a timely manner with a focus on their particular needs. We understand that clear communication leads to trust, which is something we value as a company and know is essential to our customers’ clients.

Response in a timely manner.

Our goal is to answer every call in person. 99% of all incoming support calls are responded to within 10 minutes, with a median resolution time of 8 minutes. Requests for programming changes are responded to the same or next day so you know where you stand right away.

We recognize that an open line of communication assures our company of receiving valuable information from our customers, enabling us to provide the tools necessary for their success as well as our own.

| SiteMap | Contact Us | Home |

Providing MLS and Real Estate Solutions for over 20 years.

Copyright © 2002 FBS Data Systems, Inc. All rights reserved. The following are products supplied by FBS: MLS System, MLS Software, Real Estate Software, MLS Book, Real Estate Book, MLS Web Sites, Real Estate Web Sites, Real Estate Listings Online, Multiple Listing Service Software, Multiple Listing System, IDX, Internet Data Exchange